Native Microsoft Teams PSTN calling powered by the 11-time Gartner UCaaS Magic Quadrant Leader
- Reliable - Azure-based Direct Routing as a Service backed by an industry-leading platform-wide 99.999% uptime SLA
- Flexible - Full PSTN replacement in over 59 countries and optional unlimited calling plans
- Advanced - Enhance Teams with SMS/MMS*, eFax, automated compliance call recording, AI-driven analytics, and supervisor tools for barge, monitor, and whisper
- Simple - Reduce admin complexity through an intuitive cloud portal—no on-premises SBCs, SIP Trunk configuration, or PowerShell scripts required
- Complete - Part of the 8x8 for Microsoft Teams portfolio that offers Global Reach, flexible calling plans, Operator Connect, and a Teams-certified contact center with free on-net calling
Features
- Inbound and outbound calls to/from the PSTN
- Inbound and outbound calls to/from an extension
- Calling features (Ring Groups, Queue, Transfer, Voicemail, Hold, Recording)
- Contact Center “light” features (Supervisor Barge, Monitor, and Whisper)
- SMS/MMS*, eFax, Call Recordings, Self-Service Call Queue Management through the companion 8x8 App for Microsoft Teams
- Support for 8x8-certified IP phones, DECT, analog, and Teams-enabled devices
- CRM integrations
- Call recording
- Speech analytics
- Quality Management
- Analytics for 8x8 Work
- Streamlined deployment through 8x8 Voice for Microsoft Teams Admin Portal
*SMS/MMS available in select markets
Prerequisites
- 8x8 X Series license
- Commercial license of Microsoft 365 or Office 365 that includes Microsoft Teams
- Microsoft 365 Phone System or Microsoft Teams Phone Standard
Security and Compliance
Developer: 8x8, Inc.
Location: United States of America
Terms of Service: 8x8 Terms and Conditions and Policies